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New system for COVID vaccination bookings started 29/01/21 - you will receive a text message to your mobile device inviting you to make a booking.

This will be from 'CrondallGP' and signed off from Crondall New Surgery.  This is a genuine message from us to make your booking. Thank you.

Again, we ask that you please do not call the surgery to discuss COVID vaccination matters, as these queries can be answered at the clinic when you attend.


Welcome to our friendly, dispensing practice. We are a practice team of five doctors, two practice nurses, a healthcare assistant and our own in-house phlebotomists. We also have a visiting team of community health care professionals including midwives, musculoskeletal practitioners, paramedics who assist with home visits, a social prescriber, a wellbeing coach from Andover MIND, and a monthly clinic for carers in need of advice and support (telephone call at present time).

All patients are allocated a named General Practitioner.

Patients can book some procedures such as cervical smears online, and request their repeat prescriptions online via the NHS app.


UPDATES ON COVID VACCINATION PROGRESS IS POSTED REGULARLY ON OUR FACEBOOK PAGE.

DO NOT CONTACT THE PRACTICE ABOUT COVID VACCINATIONS UNLESS WE HAVE CALLED YOU. 

Call 111 for routine and urgent medical advice

111 is available 24/7 and you should use them when we are closed.


The dispensary allows collections between 9-1pm and 2-6pm. We are allowing one person in at a time.

Please wear a suitable face covering if coming to surgery. Protect yourself, protect us.

For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.  These can be accessed at: https://111.nhs.uk/service/covid-19


Important information for patients about all appointments -

We are using a total triage system for GP's, using phone, video and email, except where absolutely necessary. We ask that you follow the government rules and stay home unless travel is essential, to prevent further transmission in the area. Thank you.

Crondall New Surgery has taken steps to protect our patients, staff and community from Coronavirus transmission by introducing a triage system for all doctors appointments. Our aim is to reduce the footfall through the surgery in order to minimise the risk of spreading the virus, in line with national guidance. We are working very hard 'behind the scenes' to make this happen. We are in the process of installing an intercom system, we have new screens at the dispensary, we have reconfigured our rooms and workstations to allow us to distance inside the building and we are using PPE in consultations.

DOCTORS APPOINTMENTS: All appointments will initially be on the telephone. If you have a GP appointment booked, this will be a telephone call, please stay at home and the doctor will call you as near to the allocated time as they can. The GP will do all they can to help you over the phone – however, should they need to see you face to face for an examination, you will be invited to the surgery and given an appointment for review but you need to wait outside or in your car until your appointment time, and enter the premises at your appointment time please to reduce footfall and maintain social distancing in the waiting room. You need to wear a mask.

NURSES APPOINTMENTS: We are doing most nursing procedures. Some annual reviews will be completed via telephone call.

STILL UNABLE TO DO: Spirometry, Travel vaccinations.

FLU CLINICS 20/21 - Now ended. Next Flu update will be in September.


What to do if you have coronavirus symptoms

Continue to stay at home if you have either:

  • New continuous cough OR fever OR loss of/ change in smell or taste.

  • this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • Everyone, including health and social care workers, should self-isolate if they develop a new continuous cough or fever or loss of/ change in smell or taste and apply for a test kit online or at a testing station. The individual’s household should also self-isolate for 10 days as per the current guidelines and the individual should stay at home for 10 days, or longer if they still have symptoms other than cough or loss of sense of smell or taste.

  • To protect others, do not go to places like a GP surgery, pharmacy or hospital.

We thank you for your co-operation and understanding. As you are aware, the situation is changing frequently, and we will keep you updated via our website and text messaging service.


Vaccinating Health and social care staff.

NHS England and NHS Improvement have now published a Standard Operating Procedure for the vaccination of frontline health and social care staff.  This identifies the people who can currently access NHS Health and Social Care vaccination hubs. This guidance will help organisations plan the rollout, including providing information on prioritisation and delivery methods,

 All frontline health and social care workers will be eligible for the covid vaccination regardless of whether they work in hospitals, people’s homes or another setting, or who employs them.

 If you are a frontline health or social care worker and want to enquire about your first covid vaccine dose, please do not contact your GP surgery.

If you are a frontline health or social care staff, either self-employed or run a small organisation within the Frimley Health and Social Care ICS footprint, and have not had contact from NHS vaccination services please contact: bookingqueries.ebpc@nhs.net

Once your email is received, you will be contacted with details about how to book your appointment. You will need your NHS number to book an appointment. To find out how to get your NHS number, please click here.

Please note, once you email us, you may not get an immediate response as we are booking more than 30,000 health and social care workers in this area so please bear with us.

 Getting vaccinated only protects you from the virus, so you will still need to follow IPC and testing measures in your workplace, and follow general advice at work, at home and when you are out and about

Practice social distancing     Wear a face mask       Wash your hands carefully and frequently      Follow the current guidance: https://www.gov.uk/coronavirus


111 clinicians are available 24/7 for medical advice. Use them when we are closed.


You can do an online consultation at your own convenience. Fill in an online form and the practice will respond by the end of 2 working days.

Seek pharmacy advice for minor illnesses first, or call 111 to speak to a clinician - 24 hours a day, 7 days a week, 365 days a year.

https://florey.accurx.com/p/J82628 or visit https://crondallnewsurgery.webgp.com/.


   Our Promise

The practice team aims to maintain the highest standards of care for our patients.

We incorporate the traditional values of family medicine whilst embracing modern ideas for the benefit of the patient.

These include services such as our online consultation service and our text messaging systems for communicating key information to patients.


Today  The partnership is currently Dr Mark Tyrrell, Dr Oliver Sweeney, and Dr Elizabeth Walker.

We are situated on the edge of the picturesque and beautiful village of Crondall and look after patients in Crondall, Ewshot, Church Crookham, Fleet and surrounding villages. The surgery is a Dispensing Practice which means that prescriptions can be collected at the surgery and repeat medications can be dispensed on the premises between 8.00am and 6.30pm to eligible patients (living more than 1.6km from any pharmacy).


Our History

The practice was originally situated in a room at the rear of Dr Patrick Crawshaw's home in Dippenhall Street. In 1987 Dr Adrian Williams took over the practice from Dr Ann Drew, and we moved into our purpose-built premises in January 2004. Dr Williams retired in 2014, Dr Sarah Stedman in 2017 and Dr Bird in 2019.

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(Site updated 19/04/2021)
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