Repeat prescription requests online - This system changed, as we have been advising, to 'Patient Access' on the 18th January 2016 - this is more secure and accurate. You will need to request a user ID and password if you haven't already done so - collect this from reception. You can download the Patient Access app to your phone from the Apple or android app stores. https://support.patient-access.co.uk/registration/how-do-i-register